Legal

Delete your Midnights account

How to permanently delete your account and associated data.

In the app (fastest)

Open Midnights.
Go to Settings → Account.
Tap Delete account and confirm.

This deletes your account and your data from our cloud, and clears the data held on your device. Support reports you have sent are the one exception — see What we keep.

By email (if you can't open the app)

Email support@midnights.co.uk from the address associated with your account, with the subject “Delete my account.” We will verify your request and delete your account and data within 30 days.

What gets deleted

Your account (email and authentication record).
Your trips and profile data stored in our cloud database.

Subscriptions are managed by Apple/Google — cancel those separately in your App Store or Google Play account settings. Deleting your account does not cancel an active subscription.

What we keep

A bug report or other feedback you sent us from inside the app is kept, so the problem it describes can still be fixed. It is kept anonymised: no longer linked to any account, with your email address, the name of your device and the identifier we keep to prevent abuse removed from it. Nobody can reply to it after that. What you typed is kept as you wrote it.

Otherwise we do not retain your personal data after deletion, beyond anything we are legally required to keep. Any residual backups are purged within 30 days.

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